International orders:
If you would like to make a purchase from outside of South Africa, please contact us first to chat about shipping options.
Delivery within South Africa:
Delivery will be within 5-10 working days. This allows for the shipping time and to get our stock ready - while still having full time jobs. We would really appreciate your patience. Some of the garments will also need to be custom made by our lovely seamstresses. If your order is ready to be shipped earlier than this then we will let you know.
Returns and refunds:
We are happy to accept returns and refunds as long as it is within 7 days of receiving the item and the item is in the same state as it was received. Please also note that you will be liable for the courier costs of the returned or exchanged item.
Imperfections:
As our items are all handmade and unique, there may be imperfections.
Garment sizes:
Our garments are sized Small, Medium and Large. We have also put exact measurements on for most of our items. If your purchase doesn't fit you for any reason, please let us know and we will be happy to exchange it. Please make sure that the item is in the same state as when it was received.
Shoe sizes:
Our shoes are sized in European sizes. Please compare on the chart below. In South Africa we generally use UK sizing. If your shoe doesn't fit you for any reason, please let us know and we will be happy to exchange it.
We are still a small business with a lot to learn. So please don't hesitate to contact us for more information on any of our products or if you have a problem. We hope you love your purchase.
Liv and Gab